Prerequisites
- A Google account that owns or can edit the calendars you want to use
- Permission to add integrations on the project
Connect
1
Open Add Integration
In the project sidebar, select Integrations, then Add Integration. Select Connect on the Google Calendar card.
2
Authorize Google Account
Sign in with Google and grant calendar access.
3
Finish
Complete the wizard until you see Google Calendar Connected!
Verify
On Integrations, the row shows Connected.Enable Book with Google Calendar on a test agent and create a test event you can delete afterward.
Use it
Enable Book with Google Calendar on chat AI Configuration or a workflow Tools tab. Select this Google Calendar connection.Limits
- The tool uses the Google account you connected. Shared calendars only work if that account has access.
- Revoking the app in Google Account settings disconnects the integration until you connect again.
Troubleshooting
Google sign-in did not finish
Google sign-in did not finish
Allow pop-ups, complete consent, and try Connect again.
The agent cannot see availability
The agent cannot see availability
Enable Book with Google Calendar, select this integration, and confirm the Google account can view the target calendar.
Events appear on the wrong calendar
Events appear on the wrong calendar
Reconnect with the Google account that should own the bookings, or adjust calendar sharing in Google Calendar.

