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Billing & Payments belongs to the organization, not to one project. It controls the plan and add-ons that are available to the organization and shows payment history. Open Billing from the organization sidebar.

Plans

The Plans tab shows the available plans and optional add-ons. Choose a monthly or yearly view when available, select a plan, review the confirmation, and continue to payment. Some plan changes may be unavailable when current usage is above the new plan’s limits. The screen explains what must be reduced or changed before the switch can continue.

Payment History

The Payment History tab lists payments made by the organization. Use Sync Payments when a recent payment is not yet visible. A payment can be successful, still processing, or failed; follow the message shown after returning from payment.

Billing Address

The Billing Address tab stores the address used for invoices and payment records. Complete the required address fields and select Save Billing Address.

Before changing a plan

  • Make sure you are in the correct organization.
  • Review the plan limits and included features.
  • Add or confirm the billing address when the screen asks for it.
  • Keep the payment window open until Botcadence confirms the result.
If Billing is not visible, you may not have billing permission. Ask an organization owner or admin.