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The Projects screen is the starting point for an organization. It shows the projects you can open and lets you create, edit, or remove them.

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Project list

Open Projects from the organization sidebar. From the list you can:
  • Search for a project by name.
  • Open a project and continue working in its sidebar.
  • Edit a project’s name, description, business area, or main language.
  • Create a new project with New Project.
If no projects exist, select Create Project in the empty state.

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Create a project

For the full creation steps, see Create a project. A project is the workspace that contains its AI Agent, knowledge, workflows, channels, conversations, and reports.

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Edit a project

Open a project, then choose Edit or open its project settings. You can update:
  • Agent name — the name your team sees for the project.
  • Description — what the project is used for.
  • Domain — the business area that best describes it.
  • Language — the main language used by the AI Agent.
The Advanced Settings area contains project actions such as deactivation or deletion. Read the confirmation carefully before using those actions.
Project settings such as API keys, notifications, handover staff, and limits are under Admin → Settings. Organization settings and billing are separate and are not changed from the project editor.