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An API lets another program work with Botcadence for you. For example, your own website or business system can ask for a customer list, add information to the knowledge base, start a phone call, inspect conversations, or retrieve reports. If you only use the Botcadence dashboard, skip this section and use the product guides instead.

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Projects

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Sources

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Customer profiles

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Campaigns

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WhatsApp

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Conversations

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Analytics

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Base URL

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Authentication

See Authentication.

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Next steps

Authentication

Create and use project API keys.

List projects

List projects in an organization.

Upload files

Add knowledge-base files to a project.

Customer profiles

List unified customer profiles.

Create outbound call

Place a call with your API key.

Send a WhatsApp template

Send an approved template to one recipient and track it through a broadcast.