Analytics
Get project analytics
Retrieve chat insight analytics for a project
GET
Returns project-level chat analytics: ticket, lead, and message totals, plus time-series engagement series.
Authentication
Project API key for this organization and project. Format:
bot_live_…Path parameters
Organization ID. Must match the API key.
Project ID. Must match the API key.
Query parameters
Include data from this datetime (inclusive).
Include data until this datetime (inclusive).
Filter by channel type (for example
web, whatsapp, telegram).Response
Ticket count in scope.
Lead / new customer-profile identity count in scope.
Message count in scope.
Time-bucketed message engagement series (
label, count).Time-bucketed lead / profile growth series (
label, count).Same growth series as
session_growth (alias for clients).Bucket size used for series:
daily, weekly, monthly, or yearly.Errors
Missing, invalid, or revoked API key.
API key is not authorized for this organization or project.

