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MCP (Model Context Protocol) is a standard way to connect an outside tool service to Botcadence. After you connect and sync it, the service’s tool list appears on the workflow Tools tab under MCP. You choose which tools the agent may use. Create the connection under Build → MCP Servers. A connected server with no sync, or with tools left off, will not run. Use MCP when you already have (or can host) an outside service with several tools. For one web address that performs one task, use custom actions.

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Connect a server

1

Open MCP Servers

In the project sidebar, under Build, select MCP Servers.
2

Connect MCP server

Add a name, the remote endpoint, and transport (Streamable HTTP or SSE). Add headers if the server requires them.
3

Sync tools

Select Sync tools. The server’s tool list appears. If nothing is listed, sync again after the server is reachable.

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Enable on a workflow

1

Open Tools

Open the workflow, select an Agent, Supervisor, or Task, then open Tools.
2

Turn MCP tools on

Under MCP, enable each discovered tool this node may call.
3

Publish

Publish the workflow so live conversations can use the synced tools.
Ask something that should use a synced tool. Confirm the server receives the call.
Sync, then enable tools on the node, then publish. Connecting the server alone does not attach those tools to the agent.