# Botcadence Documentation

## Docs

- [Get organization analytics](https://docs.botcadence.com/docs/api-reference/analytics/organization.md): Retrieve chat insight analytics for an organization
- [Get organization conversation analytics](https://docs.botcadence.com/docs/api-reference/analytics/organization-conversation.md): Retrieve voice conversation analytics for an organization
- [Get project analytics](https://docs.botcadence.com/docs/api-reference/analytics/project.md): Retrieve chat insight analytics for a project
- [Get project conversation analytics](https://docs.botcadence.com/docs/api-reference/analytics/project-conversation.md): Retrieve voice conversation analytics for a project
- [Authentication](https://docs.botcadence.com/docs/api-reference/authentication.md): Authenticate Campaign API requests with a project API key
- [Get campaign](https://docs.botcadence.com/docs/api-reference/campaigns/get.md): Retrieve a single campaign by ID
- [List campaigns](https://docs.botcadence.com/docs/api-reference/campaigns/list.md): List campaigns in a project with pagination and filters
- [Retry single call](https://docs.botcadence.com/docs/api-reference/campaigns/retry-call.md): Immediately retry a campaign call by phone number
- [Trigger outbound call](https://docs.botcadence.com/docs/api-reference/campaigns/trigger-call.md): Place an immediate outbound campaign call via project API key
- [Get conversation by ID](https://docs.botcadence.com/docs/api-reference/conversations/get.md): Retrieve a single conversation record with transcript messages
- [Get inbound report](https://docs.botcadence.com/docs/api-reference/conversations/inbound-report.md): Tabular inbound call report with optional CSV export
- [List conversations](https://docs.botcadence.com/docs/api-reference/conversations/list.md): Get paginated conversation history for a project
- [Get conversation messages](https://docs.botcadence.com/docs/api-reference/conversations/messages.md): Retrieve the transcript messages for a conversation
- [Get recording signed URL](https://docs.botcadence.com/docs/api-reference/conversations/recording-url.md): Generate a temporary signed URL for a call recording
- [Get customer chat conversations](https://docs.botcadence.com/docs/api-reference/customer-profiles/chat-conversations.md): List chat threads for a customer profile
- [Get customer profile](https://docs.botcadence.com/docs/api-reference/customer-profiles/get.md): Retrieve a unified 360° customer profile
- [List customer profiles](https://docs.botcadence.com/docs/api-reference/customer-profiles/list.md): Paginated list of unified customer profiles for a project
- [API Reference](https://docs.botcadence.com/docs/api-reference/introduction.md): Botcadence API reference for projects, sources, customers, campaigns, conversations, and analytics
- [Get project](https://docs.botcadence.com/docs/api-reference/projects/get.md): Retrieve a single project by ID
- [List projects](https://docs.botcadence.com/docs/api-reference/projects/list.md): List projects in an organization with pagination
- [Delete source](https://docs.botcadence.com/docs/api-reference/sources/delete.md): Delete a knowledge-base source and restore usage quota
- [Get source](https://docs.botcadence.com/docs/api-reference/sources/get.md): Retrieve a single knowledge-base source by ID
- [List sources](https://docs.botcadence.com/docs/api-reference/sources/list.md): List knowledge-base sources for a project
- [Upload domains](https://docs.botcadence.com/docs/api-reference/sources/upload-domains.md): Crawl a domain into the project knowledge base
- [Upload files](https://docs.botcadence.com/docs/api-reference/sources/upload-files.md): Upload knowledge-base files to a project
- [Upload URLs](https://docs.botcadence.com/docs/api-reference/sources/upload-urls.md): Add knowledge-base sources from one or more page URLs
- [Analytics](https://docs.botcadence.com/docs/chat-agent/analytics.md): Monitor and analyze your chat agent's performance with real-time metrics and engagement data.
- [Channels](https://docs.botcadence.com/docs/chat-agent/channels.md): Connect your Agent to specific platforms
- [Conversations](https://docs.botcadence.com/docs/chat-agent/conversations.md): Manage conversations, view intelligent summaries, and monitor real-time interactions.
- [Human Handovers](https://docs.botcadence.com/docs/chat-agent/handovers.md): Seamlessly transition conversations from AI to human agents when specialized assistance is needed.
- [Overview](https://docs.botcadence.com/docs/chat-agent/overview.md): Understand the core capabilities of Botcadence's AI-powered Chat Agents.
- [Setup & Configuration](https://docs.botcadence.com/docs/chat-agent/setup.md): Complete guide to creating and configuring a chat agent for your website with step-by-step instructions
- [Playground Testing](https://docs.botcadence.com/docs/chat-agent/testing.md): Learn how to use the Playground to test your chat agent, edit prompts, and adjust AI settings in real-time
- [Support Tickets](https://docs.botcadence.com/docs/chat-agent/tickets.md): Manage customer issues by enabling, viewing, and resolving support tickets directly from your chat agent.
- [Web Voice (Voice Call in Chat)](https://docs.botcadence.com/docs/chat-agent/web-voice.md): Enable voice conversations in your chat widget, allowing users to speak with your AI agent directly from their browser
- [WhatsApp](https://docs.botcadence.com/docs/chat-agent/whatsapp.md): Connect WhatsApp Business, manage templates and broadcasts, handle inbox replies, and configure calling.
- [Widget Setup](https://docs.botcadence.com/docs/chat-agent/widget-setup.md): How to add your chat agent widget to your website using code snippets, WordPress, or website builders
- [Documentation](https://docs.botcadence.com/docs/index.md): Complete documentation for our platform
- [Introduction](https://docs.botcadence.com/docs/introduction.md): Welcome to Botcadence - Build intelligent chat agents with AI-powered conversations, voice capabilities, and seamless integrations
- [Organization Creation](https://docs.botcadence.com/docs/organization/create.md): Learn how organizations are automatically created during the signup process.
- [Team Member Management](https://docs.botcadence.com/docs/organization/members.md): Learn how to manage team members and permissions within your organization.
- [Organization Setup](https://docs.botcadence.com/docs/organization/setup.md): Learn how to create and configure your organization in Botcadence.
- [Project Creation](https://docs.botcadence.com/docs/projects/create.md): Step-by-step guide to creating a new project for organizing and managing your chat agent solutions
- [Integrations](https://docs.botcadence.com/docs/projects/integrations.md): Connect your voice project with third-party tools to automate workflows and enhance functionality.
- [Knowledge Base](https://docs.botcadence.com/docs/projects/knowledge-base.md): Learn how to add files, URLs, and domains to your chat agent's knowledge base for accurate, context-aware responses
- [Project Team Members](https://docs.botcadence.com/docs/projects/team-members.md): Learn how to add and manage team members within your projects.
- [Workflows](https://docs.botcadence.com/docs/projects/workflow.md): Design and manage multi-agent voice workflows
- [Quickstart](https://docs.botcadence.com/docs/quickstart.md): Get started with Botcadence in minutes - choose chat agent or voice calling
- [Create Inbound](https://docs.botcadence.com/docs/voice-agent/inbound/create-inbound.md): Set up a new inbound voice agent.
- [Usage Overview](https://docs.botcadence.com/docs/voice-agent/inbound/overview.md): Handle incoming calls with intelligent, 24/7 voice agents.
- [Contacts Lists](https://docs.botcadence.com/docs/voice-agent/lists.md): Create and manage contact lists for your campaigns
- [Create Campaign](https://docs.botcadence.com/docs/voice-agent/outbound/create-campaign.md): Set up a new voice call campaign.
- [Manage Campaign](https://docs.botcadence.com/docs/voice-agent/outbound/manage-campaign.md): Launch, monitor, and analyze your voice campaigns.
- [Usage Overview](https://docs.botcadence.com/docs/voice-agent/outbound/overview.md): Launch high-volume outbound calling campaigns with ease.
- [Overview](https://docs.botcadence.com/docs/voice-agent/overview.md): Understand the core capabilities of Botcadence's AI-powered Voice Agents.
- [Voice Playground](https://docs.botcadence.com/docs/voice-agent/playground.md): Test and fine-tune your voice agent's settings, providers, and models in a real-time environment.