Project-level settings (API keys, handover agents, rate limits) live under Admin → Settings. Invite people under Members, then assign them to a project under Admin → Team.
How organizations work
- Data isolation — Projects and data stay inside the organization.
- Roles — Access is controlled with organization roles (Owner, Admin, Member, Viewer).
- Billing — Subscription and usage are tracked per organization.
Your first organization
When you sign up, Botcadence creates an organization for you, names it from your email local-part, and makes you the Owner.Switch organizations
If you belong to more than one organization:1
Open Organizations
Use the sidebar or user menu to open the Organizations list.
2
Select an organization
Choose the organization card you want. The dashboard switches to that workspace (
/organizations/[org-id]/...).Organization settings
Owners open Settings → Organization Settings (organization context, not a project’s Admin → Settings). Typical fields:- Organization name — Display name for your team
- Status — Active status of the organization
- Billing address — Used for invoices and subscriptions
- Phone numbers — Organization telephony numbers used by Inbounds and related voice features
What’s next?
Members
Invite users at the organization level.
Create a project
Start a project inside this organization.
Inbounds
Attach org numbers to a voice workflow.
Project settings
API keys, handover agents, and project security.