Analytics
Get organization analytics
Retrieve chat insight analytics for an organization
GET
Returns organization-level chat analytics: ticket, lead, and message totals, plus time-series engagement series.
Authentication
Project API key for this organization. Format:
bot_live_…Path parameters
Organization ID. Must match the API key.
Query parameters
Include data from this datetime (inclusive).
Include data until this datetime (inclusive).
Limit analytics to a single project.
Filter by channel type (for example
web, whatsapp, telegram).Response
Ticket count in scope.
Lead / new customer-profile identity count in scope.
Message count in scope.
Time-bucketed message engagement series (
label, count).Time-bucketed lead / profile growth series (
label, count).Same growth series as
session_growth (alias for clients).Bucket size used for series:
daily, weekly, monthly, or yearly (chosen from the date range).Errors
Missing, invalid, or revoked API key.
API key is not authorized for this organization.

