Skip to main content
GET
Returns transcript messages for chat, web voice, and voice conversations, plus conversation metadata (including session timing).

Authentication

X-API-Key
string
required
Project API key for this organization and project. Format: bot_live_…

Path parameters

organization_id
string
required
Organization ID. Must match the API key.
project_id
string
required
Project ID. Must match the API key.
conversation_id
string
required
Conversation ID.

Query parameters

skip
integer
default:"0"
Number of messages to skip.
limit
integer
Maximum messages to return (11000). Omit to return all remaining messages after skip.

Response

messages
array
required
Ordered transcript messages (includes agent details when available).
conversation
object
required
Conversation metadata, including session timing and handover summary fields when present.

Errors

400
Bad Request
Invalid project or conversation ID format.
401
Unauthorized
Missing, invalid, or revoked API key.
403
Forbidden
API key is not authorized for this organization or project.
404
Not Found
Conversation not found.