Customer Profiles
Get customer profile
Retrieve a unified 360° customer profile
GET
Returns one unified customer profile with contact methods, channel identities, properties, and conversation stats.
Authentication
Project API key for this organization and project. Format:
bot_live_…Path parameters
Organization ID. Must match the API key.
Project ID. Must match the API key.
Customer profile ID.
Response
Customer profile ID.
Display name.
Human-readable customer id.
Phone contact methods.
Email contact methods.
Channel identities (
channel_type, identity_key, first/last seen).Custom property bag.
Total conversations.
Voice call count.
Chat conversation count.
Errors
Missing, invalid, or revoked API key.
API key is not authorized for this organization or project.
Customer profile not found in this project.

