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Track Shipprime shipment lets the agent look up delivery status using the Shipprime shipment tracking number (also called an AWB). There is no Shipprime card on Integrations. You only enable this tool on the workflow.

Enable

1

Open Tools

Open the workflow, select an Agent, Supervisor, or Task, then open Tools.
2

Turn it on

Under Orders & shipping, enable Track Shipprime shipment. There is no extra configure dialog.
Provide a Shipprime AWB. The agent reports tracking status.