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The End Node is where the workflow stops. On chat it ends the conversation. On voice it ends the call. The canvas default name is End conversation or End call.

Add it

Right-click empty canvas → Add NodeEnd Node. Connect an agent, supervisor, or task with an End Conversation Path or End Call Path. On the path, set Condition Prompt (for example, when the visitor confirms they have no further questions).

Configure

Select the node and set Node Name if you want a clearer canvas label. There are no tools or prompts on the end node. Closing language belongs on the agent that routes here.

Verify

Every successful finish path reaches an end node (or a transfer). Save and publish when the graph is complete.