Task Node

A Task Node is a focused collection step. The agent follows the task prompt until it can fill one expected output, then the workflow continues. Use a task when a supervisor or agent must capture a single field (email, order number, yes/no) before booking or transfer.

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Add it

Right-click empty canvas → Add Node → Task Node. Connect it from a Supervisor or Agent. Draw a path onward when the value is collected.

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General

Task nodes have General and Tools only (no AI tab). Model settings stay on the parent agent or supervisor.

• Task Name — Shown on the canvas (for example, Collect Email).
• Instructions / Prompt — How to ask for the detail, what to accept, and what to do if the customer refuses.
• Expected Output Variable
  • Output Key — Name later nodes can use (for example email_address).
  • Output Type — String / Text, Number / Numeric, or Boolean (Yes/No).

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Tools

Open Tools if this step must look something up while collecting (knowledge base, order status, and so on). See Tools.

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Verify