Prerequisites
- WhatsApp connected on Overview (hub ready)
- Permission to manage WhatsApp numbers (add, sync, default, calling, and registration)
Add or sync a number
1
Open Numbers
Under Outreach, select WhatsApp, then Numbers.
2
Add or sync
Select Add number and complete Meta Embedded Signup on the same Business Portfolio and WABA already linked to this project. Or add the number in Meta Business Manager, then select Sync from Meta.
3
Finish registration
If status is not CONNECTED, select Complete registration on that row. Enter a two-step PIN when Meta asks for it.
4
Set the default
Select Set as default on the number that should send by default (broadcasts and outbound).
The row shows status CONNECTED, quality, messaging limit, and (when ready) calling chips. The default number is marked Default.
Calling per number
Use the Calling toggle on a CONNECTED number after registration is complete. WhatsApp voice calling needs a messaging limit of 2,000+ unique recipients in 24 hours and a Meta-supported country. Below that limit, messaging still works; calling stays unavailable. See Settings for calling status and inbound voice setup.Incomplete registration blocks sending and calling. Finish Complete registration before you broadcast or enable calling.

