> ## Documentation Index
> Fetch the complete documentation index at: https://docs.botcadence.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> WhatsApp calling status, webhooks, AI Agent link, and compliance

**Settings** shows voice calling readiness, webhook subscription, a link to the WhatsApp AI Agent channel, and compliance reminders.

Open **WhatsApp** in the project sidebar, then select **Settings**.

## Prerequisites

* WhatsApp connected on [Overview](/docs/outreach/whatsapp)

Until connected, this tab shows **Settings unavailable**.

## Voice calling

The **Voice calling** section shows Enabled or Disabled. Manage the per-number toggle on [Numbers](/docs/outreach/whatsapp/numbers). Calling needs a CONNECTED number with a messaging limit of **2,000+** unique recipients in 24 hours and a supported country.

If calling is enabled but no voice inbound exists, create a WhatsApp inbound for voice workflows (**Create inbound** / **Inbounds**). If provisioning is incomplete, turn calling off and on again from Numbers.

## Webhooks

Under **Webhook subscription**, use **Refresh** or **Resubscribe** when Meta events stop arriving. Status shows subscribed, not subscribed, or unavailable.

## AI agent and inbox

**Open WhatsApp AI Agent settings** (or **Open Channels**) jumps to the Channels inbox setup. Connect the hub first, then enable the AI Agent so inbound chats get automated replies. Full inbox behavior: [WhatsApp AI Agent](/docs/deploy/channels/whatsapp).

## Compliance

* Free-form replies only within **24 hours** of the customer’s last message. Outside that window, send an approved [template](/docs/outreach/whatsapp/templates).
* Opt-out keyword is exactly **STOP**. Re-opt-in is exactly **RESUBSCRIBE**. Manage the list under [Opt-outs](/docs/outreach/whatsapp/opt-outs).
* Template categories: Utility, Marketing, Authentication.
* Messaging limits rise with verification, template quality, and volume. Keep quality healthy on Overview to avoid blocks and reports.

Use **Manage opt-out list** and Meta’s messaging-limit guidance from this page when linked in the UI.