> ## Documentation Index
> Fetch the complete documentation index at: https://docs.botcadence.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Connect third-party accounts so your agents, automations, and post-conversation export can use them

Integrations connect Botcadence to the tools you already use. After you connect an account, your AI Agent can book meetings, send email or Slack messages, track shipments, write to spreadsheets, or send conversation details to your customer management system.

<Info>
  Inbox messaging such as Telegram is set up under [Channels](/docs/deploy/channels), not on this page.
</Info>

## Open Integrations

<Steps>
  <Step title="Open your project">
    Sign in and open the project where you want to connect a tool.
  </Step>

  <Step title="Go to Integrations">
    In the project sidebar, select **Integrations**. You see a table of connections already added to this project.
  </Step>

  <Step title="Add a connection">
    Select **Add Integration**. Choose a card, then complete the connect wizard for that tool.
  </Step>
</Steps>

<Check>
  When the connection works, the Integrations table shows **Connected**.
</Check>

You need permission to view and add integrations. If **Add Integration** is disabled, ask a project admin.

## Available integrations

Each card opens a full setup guide.

<CardGroup cols={2}>
  <Card title="Google Sheets" icon="table" href="/docs/build/integrations/google-sheets">
    Authorize Google and pick spreadsheets for reporting, export, and the Google Sheets agent tool.
  </Card>

  <Card title="Gmail" icon="envelope" href="/docs/build/integrations/gmail">
    Send follow-ups and notifications from a Gmail account. Inbox mail uses the Email channel instead.
  </Card>

  <Card title="Mailgun" icon="paper-plane" href="/docs/build/integrations/mailgun">
    Send transactional email from a verified Mailgun domain.
  </Card>

  <Card title="Calendly" icon="calendar" href="/docs/build/integrations/calendly">
    Let the agent book meetings with your Calendly event types.
  </Card>

  <Card title="Cal.com" icon="calendar-check" href="/docs/build/integrations/calcom">
    Check availability and book meetings through Cal.com.
  </Card>

  <Card title="Google Calendar" icon="calendar-days" href="/docs/build/integrations/google-calendar">
    Check availability and create, update, or cancel bookings in Google Calendar.
  </Card>

  <Card title="Shopify" icon="bag-shopping" href="/docs/build/integrations/shopify">
    Connect a store for catalog, cart and checkout links, and order status in chat.
  </Card>

  <Card title="Shiprocket" icon="truck" href="/docs/build/integrations/shiprocket">
    Look up shipment and delivery status during a conversation.
  </Card>

  <Card title="Slack" icon="slack" href="/docs/build/integrations/slack">
    Send automation alerts and agent messages as DMs or channel posts. Inbound Slack chat is a Channel.
  </Card>

  <Card title="Zapier" icon="bolt" href="/docs/build/integrations/zapier">
    Send conversation events to a Catch Hook, or call Botcadence from a Zap with an API key.
  </Card>

  <Card title="HubSpot" icon="address-card" href="/docs/build/integrations/hubspot">
    Sync contacts into lists and publish conversation activity back to HubSpot.
  </Card>

  <Card title="LeadSquared" icon="address-book" href="/docs/build/integrations/leadsquared">
    Sync leads into lists and publish conversation activity back to LeadSquared.
  </Card>

  <Card title="Custom Webhook" icon="webhook" href="/docs/build/integrations/custom-webhook">
    POST conversation events to your HTTPS endpoint with optional authentication.
  </Card>

  <Card title="AWS SES" icon="envelope" href="/docs/build/integrations/aws-ses">
    Send campaign, nudge, and automation email from a verified AWS SES identity.
  </Card>

  <Card title="Zoho Mail" icon="envelope" href="/docs/build/integrations/zoho-mail">
    Send email from a connected Zoho mailbox.
  </Card>

  <Card title="Google Business Profile" icon="location-dot" href="/docs/build/integrations/google-business-profile">
    Import locations, hours, reviews, and other profile content into the Knowledge Base.
  </Card>

  <Card title="Meta Lead Ads" icon="facebook" href="/docs/build/integrations/meta-lead-ads">
    Bring leads from Facebook and Instagram Instant Forms into a contact list.
  </Card>

  <Card title="Google Ads lead forms" icon="google" href="/docs/build/integrations/google-ads-lead-forms">
    Receive Google Ads lead-form submissions through a secure webhook.
  </Card>
</CardGroup>

<Info>
  Some products appear elsewhere in the dashboard. Connect inbox channels such as WhatsApp, Telegram, Instagram, Messenger, and channel Slack under [Channels](/docs/deploy/channels). Connect Shipprime from the tool configuration because it has no Integrations card.
</Info>

## How connecting works

<Steps>
  <Step title="Choose the product">
    On **Add Integration**, select **Connect** on the card you need.
  </Step>

  <Step title="Complete the wizard">
    Some tools open Google, HubSpot, or Shopify to approve access. Others ask for an API key, token, or webhook URL. Follow the labels in the modal.
  </Step>

  <Step title="Finish extra steps when asked">
    Google Sheets asks you to pick spreadsheets after Google sign-in. Stay on the wizard until you see the success screen.
  </Step>

  <Step title="Turn it on where you need it">
    A connection on Integrations is not enough by itself. Enable the matching tool on the [workflow Tools](/docs/build/workflows/tools) tab, attach the connection on a campaign, inbound, or channel **Integrations** tab, or select it on an automation.
  </Step>
</Steps>

<Tip>
  You can connect more than one account of the same type (for example two Gmail inboxes) and pick which one each tool or automation uses.
</Tip>